Hard disk drive data recovery
Any kind of data loss
All hard disk types
All brands
Special case "helium-filled hard disks"
Free data recovery by the manufacturer
In case of physical/mechanical defects, where the hard disk must be opened in a clean room, you can send the data medium to the manufacturer. Data recovery is usually free of charge, even after many years. For more information, please refer to the website of the respective manufacturer.
In case of deleted data, the manufacturer does not provide any warranty. Here we are happy to help you.
- Hard disk is not recognized
- Computer / hard disk makes strange noises
- Grinding noises, beeping, clacking, clicking
- Slow to no data access
- Folder/files cannot be opened
- System works very sluggishly
- Error message: “Should the disk be formatted”.
- System crashes (computer freezes or hangs)
- Computer does not start
- Error message at system startup: “No bootable device – insert boot disk and press any key”.
Typical causes
- Vibration eg. by falling down, during transport or also by accidental bumping of the hard disk or the notebook during operation
- Age / operating hours (mechanical wear of the hard disk mechanics due to friction of the components).
- Electronics defect of the printed circuit board (PCB)
- Inferior quality
- Current overvoltage (short circuits, lightning strikes, etc.)
- High heat generation inside the housing with poor or missing heat dissipation
- Humidity
No data, no costs
With us you don’t take any financial risk, because you only pay if we can recover your data.
Logical defect
Electronic defect
Physical defect
Economy for a flat rate
Priority at a flat rate
Business
Analysis flat rate CHF 150
Emergency 24h
around the clock
Analysis flat rate CHF 300
Deleted data
Deleted data | Overwritten data | Formatted disk
-
Economy for a flat rate 595
Duration: approx. 1 - 3 weeks
Free analysis within 72 hours **
-
Priority at a flat rate 795
Duration: approx. 4 - 7 working days
Free analysis within 72 hours **
-
Business 1'100 - 1'400 *
Duration: approx. 1 - 3 working days
Analysis flat rate CHF 150
-
Emergency 24h 1'700 - 1'900 *
We start immediately and work
for you around the clock
Analysis flat rate CHF 300
Defective data carrier
Error in HD logic | electronics | firmware
-
Economy for a flat rate 895
Duration: approx. 1 - 3 weeks
Free analysis within 72 hours **
-
Priority at a flat rate 1'095
Duration: approx. 4 - 7 working days
Free analysis within 72 hours **
-
Business 1'250 - 1'500 *
Duration: approx. 1 - 3 working days
Analysis flat rate CHF 150
-
Emergency 24h 2'300 - 2'800 *
We start immediately and work
for you around the clock
Analysis flat rate CHF 300
Defective data carrier
Physical defect | Mechanics |
Data recovery in clean room
-
Economy for a flat rate 1'495
Duration: approx. 1 - 3 weeks
Free analysis within 72 hours **
-
Priority at a flat rate 1'695
Duration: approx. 4 - 7 working days
Free analysis within 72 hours **
-
Business 1'850 - 2'100 *
Duration: approx. 1 - 3 working days
Analysis flat rate CHF 150
-
Emergency 24h 3'200 - 3'600 *
We start immediately and work for you around the clock
Analysis flat rate CHF 300
All prices in CHF incl. 8.1% VAT for one data carrier each
Legend
* The costs always depend on the cause of the data loss or the type of damage to mechanical or electrical parts.
You will receive a precise and binding data recovery quote after the free analysis has been performed.
** The duration of the analysis depends on the type and condition of the data carrier.
Please note
Data carriers that have already been opened outside a Class 100 clean room cause additional work. Therefore, we charge an expense allowance of CHF 200.00 in these cases, before the analysis.
For an internal storage medium (e.g. in a laptop, desktop, iMac, etc.), which must first be removed by us, we charge a flat rate of CHF 50.00 (even if the order is cancelled).
In case of cancellation of the offer we charge a handling fee of CHF 50.00 plus VAT. CHF 25.00 shipping costs for the return of the data carrier. The analysis remains free of charge.
Demolition after order placement
If you cancel the order after you have already given us your consent to carry out the data recovery, we will charge 20% of the order amount if we have already started with the data recovery.
Your data in good and safe hands
We are aware of the responsibility when you entrust us with your data. Therefore, we always work according to the following criteria:
- Your data enjoys all the highest priority and confidentiality
- All recovered files will be deleted from our servers after copying them to the transport medium after 14 days at the latest.
- Your data will not be opened by us at any time. Should it be necessary to open parts of your data due to a quality control, we commit ourselves to absolute confidentiality.
- The recovered data is always sent or delivered to you encrypted.
