Data recovery from NAS & Raid systems
Any kind of data loss
All NAS manufacturers
All servers
Most preventable damage to RAID data occurs within the first sixty minutes of a human-caused failure.
In such cases, it is important to stop all activities and not to make any further changes to the original configuration of the system or storage devices. RAID is the foundation for servers, network attached storage (NAS) and storage attached network (SAN), and it is often not obvious if RAID is the cause of a problem.
- Error messages
- Audible alarm
- LED alarm indications of the NAS/server
- Unusual drive noise
- Data or database corrupt
- File access is not possible
- Logical drives not available
- Volume is failed
- System speed
- NAS/server connection is interrupted
- Faulty replacement actions of hard disks in the RAID configuration.
- Damage to the RAID due to the use of the wrong RAID controller.
- Forcing the online state of hard disks.
- Incorrect initialization of hard disks.
- Failed recovery operations (rebuilds).
- Using incomplete backups to restore to the same system.
- Age / operating hours (mechanical wear of the hard disk mechanics due to friction of the components).
- Electronic defect of the data carrier
- Inferior quality
- Corrupt firmware or mapping table
- Current overvoltage (short circuits, lightning strikes, etc.)
- High heat generation inside the housing with poor or missing heat dissipation
No data, no costs
With us you don’t take any financial risk, because you only pay if we can recover your data.
JBOD, RAID 0, 1, 10
RAID 5, 6, 50
Economy for a flat rate
Priority at a flat rate
Business
Analysis flat rate CHF 150
Emergency 24h
Analysis flat rate CHF 300
JBOD, RAID 0, 0+1, 10
up to 5 data carriers, each additional data carrier + CHF 200
-
Economy for a flat rate 1’500 – 2’000*
Duration: approx. 1 - 3 weeks
Free analysis within 72 hours **
-
Priority at a flat rate 2’000 - 2’500*
Duration: approx. 4 - 7 working days
Free analysis within 72 hours **
-
Business 2’500 – 3’000*
Duration: approx. 1 - 3 working days
Analysis flat rate CHF 150
-
Emergency 24h 3’500 – 4’500*
We start immediately and work
for you around the clock
Analysis flat rate CHF 300
RAID 5, 6, 50
up to 5 data carriers, each additional data carrier + CHF 200
-
Economy for a flat rate 1’800 – 2’700*
Duration: approx. 1 - 3 weeks
Free analysis within 72 hours **
-
Priority at a flat rate 2’800 – 3’500*
Duration: approx. 4 - 7 working days
Free analysis within 72 hours **
-
Business 3’500 – 5’000*
Duration: approx. 1 - 3 working days
Analysis flat rate CHF 150
-
Emergency 24h 5’000 – 7’000*
We start immediately and work
for you around the clock
Analysis flat rate CHF 300
All prices in CHF incl. 8.1% VAT for one data carrier each
Legend
* The costs always depend on the cause of the data loss or the type of damage to mechanical or electrical parts.
You will receive a precise and binding data recovery quote after the free analysis has been performed.
** The duration of the analysis depends on the type and condition of the data carrier.
Please note
Data carriers that have already been opened outside a Class 100 clean room cause additional work. Therefore, we charge an expense allowance of CHF 200.00 in these cases, before the analysis.
For an internal storage medium (e.g. in a laptop, desktop, iMac, etc.), which must first be removed by us, we charge a flat rate of CHF 50.00 (even if the order is cancelled).
In case of cancellation of the offer we charge a handling fee of CHF 50.00 plus VAT. CHF 25.00 shipping costs for the return of the data carrier. The analysis remains free of charge.
Demolition after order placement
If you cancel the order after you have already given us your consent to carry out the data recovery, we will charge 20% of the order amount if we have already started with the data recovery.
Your data in good and safe hands
We are aware of the responsibility when you entrust us with your data. Therefore, we always work according to the following criteria:
- Your data enjoys all the highest priority and confidentiality
- All recovered files will be deleted from our servers after copying them to the transport medium after 14 days at the latest.
- Your data will not be opened by us at any time. Should it be necessary to open parts of your data due to a quality control, we commit ourselves to absolute confidentiality.
- The recovered data is always sent or delivered to you encrypted.
